Privacy Policy

1. Information We Collect

Information you give us. When you opt into our SMS or newsletter service, buy a pass or ticket, or contact us, we may collect your mobile phone number, your email address, your name, and any responses you send by text or email.

Information we collect automatically. When you visit our website, we and our partners may automatically collect certain information through cookies and similar technologies. This can include your internet protocol (IP) address, your browser type and device information, the pages you view, the links you click, the website you came from, and the dates and times of your visits. See Section 2 for details.

2. Cookies and Similar Technologies

A cookie is a small text file that a website stores on your device. A pixel, sometimes called a tag or web beacon, is a small piece of code that helps a website or its partners recognize your device and understand how you use the site. We use these technologies for the reasons below.

Essential cookies. These make the website work. They support core features like page navigation and secure access. The site cannot function properly without them.

Analytics cookies. These help us understand how visitors use the site so we can improve it. They tell us which pages are popular and where visitors run into trouble.

Advertising and retargeting cookies. These are set by us and by our advertising partners. They help us show you relevant ads on other websites you visit and measure whether our ads lead to visits or purchases. These cookies may be read by third parties across different websites.

You can control cookies through the choices described in Section 7.

3. Advertising and Retargeting Partners

We work with StackAdapt, a programmatic advertising platform, to deliver and measure digital advertising. When you visit our website, the StackAdapt pixel may collect information such as your IP address, a cookie identifier, your browser and device type, and the web address of the page you are viewing. StackAdapt uses this information to build audiences, to show you SuperSplash USA ads on other websites, to limit how often you see those ads, and to measure conversions such as pass sales.

You can review how StackAdapt handles data and how to opt out at the links in Section 7. We may add or change advertising partners over time and will update this policy when we do.

4. How We Use Your Information

We use the information we collect to:

• Send appointment reminders, promotions, and service updates
• Provide newsletters, special offers, and relevant content
• Deliver targeted digital advertisements, including retargeting based on your interactions with our website and services
• Measure the performance of our marketing and advertising
• Respond to your inquiries and support requests
• Improve our communication, our website, and our customer service

5. How We Protect Your Information

We use industry standard security measures to protect your data from unauthorized access, use, or disclosure. No data transmission over mobile networks or the internet is 100 percent secure, but we work to keep your information safe.

6. Third Party Sharing

We may share data with:

• Third party service providers who help us run our services, such as our email platform, our SMS platform, and our website host
• Advertising partners such as StackAdapt, who use cookies and pixels to deliver and measure ads as described in Section 3
• Legal authorities if required by law

7. Your Privacy Choices

SMS and email. You can opt out at any time. Reply STOP to any text message to opt out of SMS. Click the unsubscribe link in any email to leave the email list. You may also email info@supersplash.com or call 573-346-6111 to be removed from our SMS or email lists.

Cookie controls on our website. Where a cookie consent tool is available on our site, you can accept or reject non essential cookies and change your choice at any time.

Browser controls. Most browsers let you block or delete cookies through their settings. If you block cookies, some parts of the website may not work as intended.

Global Privacy Control. Some browsers and extensions can send a Global Privacy Control (GPC) signal. Where required by law, we treat a valid GPC signal as a request to opt out of the sale or sharing of your personal information for that browser.

Opt out of StackAdapt. You can opt out of StackAdapt targeted advertising through the StackAdapt opt out page listed in the reference note at the end of this document.

Opt out of interest based advertising more broadly. You can opt out of many advertising partners at once through the industry tools operated by the Digital Advertising Alliance and the Network Advertising Initiative, also listed in the reference note.

Do Not Sell or Share My Personal Information. If you are a resident of a state that grants this right, you may request that we stop selling or sharing your personal information. To make this request, email info@supersplash.com or call 573-346-6111.

8. Data Retention

We keep personal information only for as long as we need it to provide our services, meet our legal obligations, resolve disputes, and enforce our agreements. When we no longer need the information, we take steps to delete or de identify it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website at https://supersplash.com.

10. Contact Information

For any questions about this policy, contact us at:

• SuperSplash USA
• 954 State Road Y, Linn Creek, MO 65052
• Email: info@supersplash.com
• Phone: 573-346-6111