Frequently Asked Questions

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Guests under 12 years old must be accompanied by a responsible adult over the age of 21.  The responsible adult must be present at the time of entry and remain within the park for the entire duration of the group's visit. We recommend children 12 and under remain within eyesight of their responsible adult.

For more information click here

We do not allow outside food or beverage into SuperSplash USA.  

Guests have the option of leaving a cooler in their car and using our outdoor picnic areas.  You will be able to re-enter the park with a handstamp after you have finished your lunch.  However, please remember our parking passes do not allow for re-entry if you leave the property. 

Read about our Bag Check Policy here.

Sorry, but no. 

For safety, we only allow U.S. Coast Guard approved flotation devices into the park.  Any USCG Approved flotation device will be listed as such on the label.  You can learn more about USCG Approved flotation devices here.

THEY ARE FREE!

Yes, lifejackets are available in all sizes, from infant to adult. They are provided throughout the park and free of charge.  (Please do not leave the park with your SuperSplash USA life jacket on). 

You are welcome to bring your own life jackets as long as they are approved by the U.S. Coast Guard.  Any USCG Approved flotation device will be listed as such on the label.  You can learn more about USCG Approved flotation devices here.  

We recommend all guests wear swimsuits without metal or sharp accessories that could damage the rides.  As a family friendly facility, we require all attire to provide appropriate coverage.

Read our full policy here.

Once you have purchased your day pass you may come and go through the front gate.  Please make sure to check-in with a staff member before you leave, so they can mark your hand for re-entry. 

However, please remember our parking passes do not allow for re-entry if you leave the property. 

Parking is $10 per day for each car, van or bus. Each car will receive an in-park coupon book valid for savings of up to $50 on food, beverages and gifts. There is no exit and re-entry.

We also have season parking passes available for our season passholders.

The latest weather updates will always be posted on our Facebook Page.  If you do not have internet access, you can call us at (573) 346-6111.

If the forecast predicts severe weather, the waterpark will be closed for everyone's safety - staff and guests alike.

We hope to be open as much as possible, so we may open in the morning then be forced to close as severe weather approaches.  But no need to worry - we have a Raincheck Policy in place.

Infants and toddlers ages 3 and under are FREE!

Your family’s safety is our number one priority, so we do have a few rules to make sure everyone stays safe. Toddlers are allowed to ride the following adult rides and attractions with a parent:

• Wave Pool
• Lazy River
• Open yellow body slide

All other rides should be ridden alone. Of course, one of the best places for your toddler will be the Tadpool, which has been designed especially for our younger guests. This is a zero-entry pool with all sorts of fun things to keep kids entertained, from mini slides to a water teeter-totter and squirting animals!

We have a variety of structures that can be rented! For small groups, we have cabanas located throughout the park that can be rented for the entire day. These are cool and shady and offer some privacy, too. You can either buy one when you arrive or purchase one ahead of time online (this is always a good idea for weekends).

For larger groups we have large cabanas, pavilions, and several other shaded structures that can be reserved for your party. Contact our group sales by email at info@bigsurfwaterpark.com or call (573)-346-6111 to discuss group options.

Lockers are available and we strongly suggest rental for storage of valuable items such as wallets, phones, and car keys. SUPERSPLASH USA is not responsible for lost, stolen, or damaged items. This includes items purchased at SUPERSPLASH USA.  

Smoking of any kind, including vape and e-cigarettes, is not permitted inside SuperSplash USA. Marijuana (medical or other) is strictly prohibited in the park or in the parking lot. For the comfort of all guests, smoking is only permitted in the designated smoking area located outside of the exit gate. A waste receptacle is available for disposal of items. Please speak with our Team Members for additional guidance on location of designated smoking area.

• No animals of any kind are allowed in the park, except for legally defined service dogs or as may otherwise be required by law to assist those with disabilities as defined by the Americans with Disabilities Act or other applicable laws.
• Verified service animals are prohibited from going into or on any water ride or attractions, because of hygiene and safety concerns.
• You are responsible for controlling and cleaning up after your service animal. If your animal needs to go to the bathroom, please take them to an area off to the side on a grassy area, away from other patrons. Please ask a staff member to where your animal might be directed.
• You may be asked to leave the park if your service animal poses a threat to persons or property if it’s unruly, threatening, aggressive, barking, snarling, biting or if you are unable to control your animal at all times.
• If an animal is left in a car while patrons are inside the park, Animal Control will be contacted and may forcibly enter your vehicle in order to attend to the health or safety needs of the animal. You will be responsible to pay any costs involved with the rescue of a pet left in a car and may possibly face animal cruelty charges from local authorities.

We get many requests for free tickets to include as auction items for fundraising events – everyone wants to come to SuperSplash USA! 

We do our best to accommodate as many of these requests as we can each season.  Unfortunately, it’s simply not possible to do them all. Please send us a letter on your organization’s letterhead, enclosing a flyer for the event in question. We have a limited number of tickets that we can give away each season, so it is best to get your request in as early as possible. 

The more information you can give us about the event, the better!